Hi everyone,
As you know, the core privacy tools of the Incognito network, as well as the network itself, are in active development. While we have quality control measures in place and work hard to make sure we release the best products and updates as quickly as we can, it takes an entire community to steward this project. If you detect issues or have suggestions for solutions, you’re welcome and encouraged to share them.
Moving forward, we’ve decided to use the GitHub “Issues” feature as the official channel for reporting. This way, you have a consistent place to report issues, and you can verify that we’re taking your feedback seriously. You’ll also be able to see updates made to the code base that address reported issues.
So from now on, just follow these simple steps below to report a bug:
Note: For chain-related critical bugs and security issues, please directly message @duc ([email protected]) and @andrey ([email protected]).
-
First, log in your Github account, or create a new account if you haven’t had one.
-
Then, locate the correct repository for the layer that needs to be addressed: Chain, App wallet, Extension.
-
Finally, click on the “Issues” tab and select “New issue”. From here, you can use the template to submit your feedback.
Check out the template >
Guide on opening an issue on Github >
That’s all there is to it!
Previously, we asked you to report bugs on the Incognito forum, but GitHub gives you direct access to the developers.
When you submit a ticket, the developer team will be automatically notified, and a developer will be assigned to the case. It’s more efficient, and gives you more clarity. You can now more easily track the progress of fixes and communicate with the right developer whenever needed.
Happy reporting! (Well, hopefully you never need to 
)
