Hey everyone!
A few of you have reported receiving this error message when you scan a code:
“A wild QR Code appeared, but it isn’t one of ours!”
If you’ve posted about receiving this message, I moved your post into this thread so they can all be addressed at once.
This message appears for one of two reasons:
- This code is not ours
- An anti-fraud filter has been triggered
We will be adding a different message for the second case to make it situation specific.
Anti-Fraud Filters
To prevent pirates and bots from taking advantage of the quest and hoarding all the treasure, we’ve put some protective measures in place.
If you use multiple accounts on one device or multiple devices in the same area, the app will block your attempts to earn tokens by showing the above error message.
So, DO NOT try to play the game in multiple accounts/devices, because the app will mistake you for a pirate even though we know you’re a great person.
But I’m only using one account!
If you believe you are receiving this message in error, don’t hesitate to reach out to us.
Be sure to privately message @support with your specific situation, the code you’re trying to scan, and your phone/device model, and we’ll look into it.
Happy Questing, and good luck!
