[Solved] Emergency Case: Network has stopped

Hello @Support,

The network does not work for ~3 hours. All nodes (beacon&shard) has been stalled.

… but https://status.incognito.org/status/services shows the current status as if everything is ok.

2 Likes

Wow, yeah, I thought my nodes were up but looking closer into my full node the last transaction insert was 2023-05-14T04:18:00+0000 and it cannot sync. That’s 6h of no operation now.

Regarding the service status page, looks like a design flaw in the monitoring. Technically the full node is up, just like all my nodes. But it’s kinda frozen in time because no beacon blocks are being created or synced. Maybe status.incognito.org should also monitor that we get new blocks in beacon and all shards?

2 Likes

Solved.

1 Like