Reflections on the new App

[Mike_Despo]

I understand the rollout for pDex3, but after opening up the totally new app today, I can’t help but wonder – Why?

We spent a year towards the beginning of workshopping that app, the layout, design, the buttons, everything, and with the help of the community, got it to a point where it was simpler and more intuitive, looked good, etc.

But this new version just went backwards. It’s like a whole new world but mostly I can’t stop asking myself – Why?

What benefits came with changing the entire layout? A lot of work must have gone into designing a whole new app but for what purpose?

Not trying to be disrespectful here… I just am genuinely confused. And feel a bit disoriented trying to figure out where everything is.

One suggestion at the moment… Under “Wallet”, it doesnt actually show you anywhere on the screen which wallet you currently are in. For a node owner like myself, with over a dozen wallets - this is very confusing. It should say clear on the wallet page the name of the wallet that is currently open. And the “key” symbol on the top right doesn’t intuitively refer to “wallet.” So I didn’t know where to go at first to change between wallets.

[yoo]

The app looks a lot nicer, but functionally, I’m struggling. Why Buy, Sell, and Swap? Why not the single Trade/Swap screen? It’s a lot more work now to figure out what pricing I’m getting too - If I want to buy BTC, I have to do math to figure out the price I’m getting (when I used to see the DAI / BTC price at 47,891.24 or whatever).

Let’s say I want to buy BTC with USDT… If I understand correctly (not sure I do) Buy/Sell have zero fees, but are only for PRV - of course I don’t know the PRV to USD conversion (not shown on the trade screen, so more math)… So I think I can buy PRV with USDT, then buy BTC with the PRV I just bought, and this avoids fees.

…Or I can Swap USDT for BTC directly, but there are trading fees (a lot higher than before this update). It’s now a PRV fee and a fee in USDT or BTC as well… why do buy/sell trades for prv at no cost and raise the swap fees? why not just do everything through swap with fees somewhere in the middle?

Also I miss the seeing the liquidity on the trade screen - as well as trade history.

[fredlee]

Am I blind or is there no rate on the swap page? It’s like you want users to do bad trades by mistake.

IMO: Balance should be under or above the token you pick not at the bottom in the summary. The rate should be shown (taking slippage into account). Price impact should be clearly visible to indicate liquidity problems in the trade you’re about to make.

I get a general feeling that this project is very tech- and dev-focused at the moment. You’re so far into this project now and you’re trying to push public interest (with new web and trying to get coinmarketcap listing) which means you’ve lost the early days of developer freedom. You need to start treating it as a service critical system and stop the big disruptive changes. When money is involved, people get very stressed when things go wrong. Worst case it’s someone’s life savings (like we have seen threads on this forum before). Upset people tend to share a lot of their negativity and it’s bad for the future of the project.

[alias]

hey @Socrates @Mike_Despo @fredlee and @yoo, thanks so much for your thoughtful responses, and sorry for my late reply - have been out of the office.

moving all app-related posts here so we can collect all feedback and work on improvements. will consult with the team and put some proper thought into a reply, please bear with us a little.

[SPAddict25]

It’d be great if there was a cost per unit shown between Balance and Fee. Even better if there was also an option to show the total cost (as a whole and per unit) in major currencies (USD, EUR and please AUD for us Aussies).

Right now users have to calculate this information manually. It’s easy when a stablecoin is one side of the trade but if you’re doing say XMR to BTC its a bit more of a pain in the proverbial buttocks. Having the info will make things more seamless from a trading perspective.

[KingOfCrypto]

Incognito Verified Coins not showing on the New pDEX and the price of the coins created on incognito not showing as well!

I’ve pointed this to entire @Support Team more than three weeks ago, they promised to rectify the error but it’s still remains the same at the launch of the new app which supposed not to be so! What’s really happening @duc and the Dev Team Members?

In actual facts, this is given me concern about people that we are leading to install incognito because they want to trade our coin. What do you want us to tell them when they buy the coin and it doesn’t show the value according to what they bought in their wallet while the other coins is showing the price. That will be passing a bad signal that maybe the coins created on incognito app are not authentic and relevant.

Please, let us know if Incognito is safe for creating and minting of useful coins!

Waiting for quick response because we are planning on launching out as we move to the new year in our Fishbelly Republic Crypto Community!

FBY Rights Coin not showing on pDex. The value of the coin not showing on the wallet for investors to know the value of the FBY Rights they bought or wish to buy!

Well done @Incognito Team on the new pDEX v3 so far!

[Intelespion]

I agree with @KingOfCrypto - it’s difficult to sell to our investors when there’s no price attached to the tokens.

I would very much like to read an answer to KingofCrypto’s question as well, as I believe many others share similar concerns.

[Linnovations]

Speaking about price feeds, is the Incognito Core Dev team working on a partnership with an oracle ( e.g Chainlink) to have more accurate and verified price data in the app?

[alias]

also moving your comments here for visibility @SPAddict25, @KingOfCrypto, @Linnovations and @Intelespion. thanks, and please forgive the late response.

if anyone else reading this has any feedback at all, please post your thoughts here - we’re really keen to hear them.

[yoo]

@fredlee

Swap
Can’t stress this enough. Always show rates and price impact!

This PLEASE, asap.

Please default to 1 coin on the swap screen (for the top coin, the one you are trading for the other) or if you have less than 1 coin, the total of that coin you have (this is the way it worked in the old app).

Please don’t reset “everything” if I change the second coin (the coin I want to trade for).

Currently I have to choose the coin I want to trade with and I put 1 in for the quantity. Next I would like to change the slippage percentage (have to tap “Advanced”) – I will almost always want to change that to 0.2%. Then I change the target coin (the one I want to trade for, or “buy”). When I change the target coin, everything resets. I lose the quantity of the coins I want to trade with (1) [it goes blank] and the slippage percentage resets to 1.

[KingOfCrypto]

Infact, I can’t say my own can be categorized as reflection of the new app because what I complained about has been like that since the time of the old app and the Devs refused to do something about it till they rolled out new app!

I’ve gotten my community members to install incognito but failure to get the price feed for our coin stop us from using the app for our about to start pre-sale!

We have a lot of people that are new to crypto and I can’t lead them to what will get them discouraged at the early stage!

We have to decide to use another crypto platform for the presale as it’s obvious that up till now there’s nothing done to the complaint.

Even up till now I have not gotten where they put Add Liquidity Button inside the new app!

[hieutran]

Hi folks, thanks for your feedback regarding how we can improve our product.

We are considering all of your feedback. In the next release, we will update the app based on the following comments (the rest we will consider and update in the future versions):

@fredlee

Swap
Can’t stress this enough. Always show rates and price impact! Protect the finances of new users, and make it harder to trade the wrong pairs by accident. Anything else is just pure negligence.

@fredlee

Am I blind or is there no rate on the swap page? It’s like you want users to do bad trades by mistake.

@yoo

Please don’t reset “everything” if I change the second coin (the coin I want to trade for).

@yoo

Also I miss the seeing the liquidity on the trade screen - as well as trade history.

@Mike_Despo

One suggestion at the moment… Under “Wallet”, it doesnt actually show you anywhere on the screen which wallet you currently are in. For a node owner like myself, with over a dozen wallets - this is very confusing. It should say clear on the wallet page the name of the wallet that is currently open. And the “key” symbol on the top right doesn’t intuitively refer to “wallet.” So I didn’t know where to go at first to change between wallets.

We really appreciate the time you took to share your feedback!!!

[abduraman]

I would be glad if you add “the chosen trade path” in Swap page. @hieutran

[fredlee]

That’s a good idea. It can help you understand why trades get very bad rates, because a trade step with low liquidity is needed.

[Linnovations]

Thanks for the summary @hieutran.

Just curious, if the price feeds are not coming from a 3rd party trusted oracle, where are the prices being derived from?

Can you please be a little more transparent on what is happening behind the scenes to calculate prices?
Is it via API from CoinMarketCap or CoinGecko?

[fredlee]

Bug in the swap interface
Can anyone else test this and see if they get the same result?

1. Start the App
2. Go to trade
3. Change to Swap
   Let it load until spinners are gone
4. Now go to Apps
5. Click pPancake
   Let it load and the selected coins get replaced by the default WBNB/WUSD
6. Press back
7. Go back to trade

Coin names are now gone and you cannot change them. If you switch to Sell and then back to Swap you get them back tho.

Provide interface
Don’t replace core functions when they are not available. When you have not provided anything the list contains no values at all. This is just confusing. If you know you have provided but are in the wrong keychain, you go looking for that withdraw button, but all you find is “Buy now”. It makes you think that the app has changed.

The Withdraw and Provide buttons could be removed from the first page. Navigation is happening in the wrong order here. Just as the wallet, this page should be asset central. The first page already shows a list of all coins, you should click one there and then have withdraw, provide, details and history for that asset.

I do hope the Provide interface is being removed as it should be replaced by pools. The provide interface could live on under “More”, but just for people to withdraw funds.

Locked PRV Provide
Are you keeping this function? What is its purpose going forward? Do we need more Incognito team operated validator nodes? Is it a PRV sink to maintain value? A high APR to attract new users?

Depending on why you are keeping it, it should be part of your portfolio (farms?) or power (node outsourcing).

[SPAddict25]

Yep - same thing happened to me, its a bug. @Jared could you please pass this onto the devs?

@fredlee

Can anyone else test this and see if they get the same result?

1. Start the App
2. Go to trade
3. Change to Swap
   Let it load until spinners are gone
4. Now go to Apps
5. Click pPancake
   Let it load and the selected coins get replaced by the default WBNB/WUSD
6. Press back
7. Go back to trade

Coin names are now gone and you cannot change them. If you switch to Sell and then back to Swap you get them back tho.

Re: Locked PRV Provide.
The team will be keeping this - the idea of locked PRV is simply allowing people to be validators without having to run them themselves. It’s generally at a lower yield compared with running the nodes yourself. Would been keen to know how many nodes came online through the staking service.

[fredlee]

@SPAddict25

Re: Locked PRV Provide.
The team will be keeping this - the idea of locked PRV is simply allowing people to be validators without having to run them themselves. It’s generally at a lower yield compared with running the nodes yourself. Would been keen to know how many nodes came online through the staking service.

I get the idea, but I do not get the reason. Does locking PRV up by giving it to the Incognito team, to pool them together to setup more internal validators, achieve better stability and security to the network? In its execution it is a move towards centralization.

I just want to know what the motive behind this decision was? Is it to lock up more PRV to prevent deflation? Does the team need a cut of the block rewards? Is part of the funds needed to provide liquidity to the pDex? Or was it just because “its too hard for node operators to not get slashed”?

[hieutran]

@fredlee

Can anyone else test this and see if they get the same result?

1. Start the App
2. Go to trade
3. Change to Swap
   Let it load until spinners are gone
4. Now go to Apps
5. Click pPancake
   Let it load and the selected coins get replaced by the default WBNB/WUSD
6. Press back
7. Go back to trade

Coin names are now gone and you cannot change them. If you switch to Sell and then back to Swap you get them back tho.

We caught the bug too, this will be fixed in the next release along with things I mentioned above. Thanks for your report.

[SPAddict25]

From my understanding it was a reaction to the slashing protocol - it annoyed a few people especially those that are real noobs to running their own vnode / pnode properly. By offering a very simplistic way to participate privacy infrastructure it helps gain traction with people really not comfortable running their own node.

Ultimately more nodes = better stability and security. I’d guess the team would want more than the current ~2100 validators for the network especially over the medium to longer term. What the number they are aiming for though is anyone’s guess.

Yes its a move towards more centralisation in that these people are relying on the team to run the nodes for them. That said - its a very vanilla service. Theoretically anyone could provide a staking service in a similar manner. There used to be a third party that precisely offered this service but is no longer operational. I think they disbanded soon after the Growth team was made redundant.