Hi Community
I am super anxious right now as I did an Unshield of 2ETH and the tx hash says it was unsuccessful and to try again… But my ETH and the PRV fee I paid are not back in my wallet. I have used Incognito several times before without issue.
I would really appreciate if the funds and the fees were returned (as my PRV balance is 0).
Please help!
Tx:
{“id”:111173,“userId”:185985,“address”:"",“expiredAt”:“2021-08-13T15:54:04Z”,“estFeeAt”:“2021-08-13T13:54:04Z”,“addressType”:2,“status”:9,“statusMessage”:“Unsuccessful”,“statusDetail”:“There was an issue completing this transaction. Please try again.”,“currencyType”:1,“walletAddress”:“12sorL9jdtBw69eHR2ZU9Pm9A69cPSD2hkcd9Q9vyvsB1vVsUSeN6fawEVYbfDMRnoG33uvAn2h48KFsRdGqLt38289k44FCZeaUqpi2ezKDeB8Z3wH56kTc3orRfwMvaxg7JxEyEA4xiCz1LRLZ”,“userPaymentAddress”:“0xa4641b9eeb16b1e2456f0e0b55841bed6b150680”,“requestedAmount”:“2.007609457”,“receivedAmount”:"",“incognitoAmount”:“2007609457”,“ethereumTx”:"",“incognitoTx”:“0d8a3712b624d609937c4ef5035d6943a630de0ba409d9dd5cf531728ba967ef”,“erc20TokenTx”:"",“privacyTokenAddress”:“ffd8d42dc40a8d166ea4848baf8b5f6e912ad79875f4373070b59392b1756c8f”,“erc20TokenAddress”:"",“createdAt”:“2021-08-13T13:54:04Z”,“updatedAt”:“2021-08-13T13:56:43Z”,“decentralized”:1,“outChainTx”:"",“inChainTx”:“https://incscan.io/tx/0d8a3712b624d609937c4ef5035d6943a630de0ba409d9dd5cf531728ba967ef",“tokenFee”:"",“privacyFee”:“19911489033”,“outChainPrivacyFee”:“19911489033”,“outChainTokenFee”:"",“burnTokenFee”:"",“burnPrivacyFee”:"",“incognitoTxToPayOutsideChainFee”:“0d8a3712b624d609937c4ef5035d6943a630de0ba409d9dd5cf531728ba967ef”,“note”:“old”,“memo”:"",“txReceive”:"",“minShield”:0.009,“signPublicKeyEncode”:“9745b3526c30e160513f2fa971d44c867e7ab11ffe7a049f9b007096638ada45”,“isShieldTx”:false,“isUnshieldTx”:true,“time”:1628862844000,“inchainFee”:100,“outchainFee”:“19911489033”,“txType”:100,“txTypeStr”:“Unshield”,“timeStr”:"13 Aug 11:54 PM”,“amountStr”:“2.0076”,“statusStr”:“Unsuccessful”,“symbol”:“ETH”,“shouldRenderQrShieldingAddress”:false,“expiredAtStr”:"",“statusColor”:"#8A8A8E",“showDetail”:true,“inchainFeeStr”:0,“outchainFeeStr”:“19.9114”,“receivedFundsStr”:"",“shieldingFeeStr”:""}
