Unable to unshield USDT ERC20

I have a bit of usdt shielded , and I’m ready to unshield. However when I chose to unshiled USDT-Incognito to USDT-pBSC, it never showed up at my reciever address. I did a test amount so ok, but I’d like to unshield the rest properly. Please advise.


Hi @needprvstuck,

Information about the problem you are having. It is very precious. So please give me as much as possible. Such as:

  • Are you using trades on the Web or Mobile App?
  • Do you have any token balance?

Take a screenshot or record your screen on the device you are using.

That will help me find the problem sooner.