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Trading fails: Get txs transactor from storage fail

#1

Hi,

Whenever I attempt to trade in the app I get an error which reads:

WEB_JS_ERROR: Get txs transactor from storage fail.
Code[-6004]

#2

Please try restarting your phone.

#3

Tried that. No change.
Tried clearing the history, but still no change

#4

hi @m-mp

  • what screen displayed this error

  • Could you try to clear cached balance (More - Settings - Clear cached balance)

#5

The error is shown in the “Trade” screen after I tap the blue “Swap” button.

It’s also shown sometimes when I open the trade screen.

Tried clearing balances - that didn’t change anything.