A new year has started, so we want to know how we did last year. The Support Team is here to support you, so your feedback is the most valuable resource when it comes to improving our efforts.
So now, let me ask: How do you feel about the Incognito Support Team? Do we rock? Do we suck?
In the polls below you can rate the quality of our work anonymously. We won’t take offense at negative or critical responses, but please be civil if you leave a comment.
How do you feel about the success rate of the Support Team in resolving your issues?
- Pretty good
How informative are the Support Team’s answers to your questions?
- Extremely informative
- Lacking information
- Not informative at all
- They never answer me
Are you happy with the Support Team?
- Extremely happy
- Very happy
- Somewhat happy
- Terribly frustrated
Is it easy to get help from the Support Team?
- Extremely easy
- Very easy
- Somewhat easy
- Is there even a support team?
Remember when you first joined the community? Did you feel a warm welcome or left to fend for yourself?
- Extremely warm and welcomed
- Warm and welcomed
- Not welcomed
- It’s like I was stranded in a barren desert, the sandy dunes my only companion
What do you believe we can do better? What should we keep doing?
Do you have any ideas about improving the Support Team? Where do you think we are lacking the most? What do we do well?
Leave your suggestions in the comments below, or send us a private message @support. Thanks for supporting the Support Team! (No pun intended )