Hopefully, everything will work smoothly and easy no matter what action you perform in the Incognito wallet App, but in case it errors here are some error codes, their meaning and how to solve the error.
Code | When | Cause | Solution |
---|---|---|---|
1 | Any transfer/trade | Insufficient balance to cover the fee. | Please top up. |
2 | General | A request took too long to process. | Please try again later. |
5 | Shows as WEB_JS_ERROR(-5)
|
Insufficient PRV balance. | Please top up. |
8 | General | Firebase initiation unsuccessful. | Please try again later. |
9 | General | Network request unsuccessful. | Please try again later. |
10 | Install | Unable to generate keychain. | Please try again later. |
12 | Withdraw | Balance is currently zero. | Please try with a larger amount. |
13 | Withdraw | Unable to generate address. | Please try again. |
14 | Wallet | Unable to create wallet. | Please try again. |
15 | Wallet | Unable to load wallet. | Please try again. |
16 | Keychain Creation | Unable to create keychain. | Please try again |
17 | Keychain Creation | Keychain name already exists on this device. | Please try another. |
18 | Keychain | Unable to load your coin list. | Please refresh your screen. |
19 | Keychain | Unable to load your balance. | Please refresh your screen. |
20 | Keychain Import | Import unsuccessful. | Please import a valid private key. |
21 | Keychain Import | Keychain already exists. | - |
22 | Node | Node already added. | - |
23 | Node | Invalid Host. | - |
24 | Install | Unable to load your coin list. | Please try again. |
25 | Node | Payment address missing. | Please import the associated keychain. |
27 | Login | Login unsuccessful. | Please check your credentials and try again. |
28 | pAPPS | Invalid URL. | Please try another. |
29 | Any transfer/trade | Fee type is currently not supported. | Please try another. |
30 | Adding Bep2Token | Coin not found. | Please enter an existing coin. |
31 | Adding Erc20Token | Coin not found. | Please enter an existing coin. |
32 | Node | Firebase authentication unsuccessful. | Please try again. |
33 | Node | Code verification unsuccessful. | Please try again. |
34 | Node | Account creation unsuccessful. | Please try again. |
35 | Node | Unable to connect to Hotspot. | Please power cycle the Node. |
36 | Node | Withdrawal pending. | Please wait for it to complete. |
37 | Node | Unable to find WiFi. | Please enter valid credentials. |
40 | pDEX | Withdrawal unsuccessful. | Please try again. |
41 | pAPPS | Unable to open pApp. | Please try again. |
42 | pAPPS | This coin is not currently supported. | Please try another. |
43 | Issuing Coin | Image is too big. | Please try a smaller one. |
44 | Issuing Coin | Image is in the wrong format. | Please upload a png file. |
61 | Removing liquidity pair from pDEX | Insufficient funds to cover the network fee. | Please top up. |
65 | Adding liquidity pair to pDEX | Fee invalid. | Please try again later. |
1001 | Any transfer/trade | Unable to validate keychain. | Please send a message to [email protected]. |
1002 | Any transfer/trade | Invalid timestamp. | Please make sure the time on your device is correct. |
1016 | Any trade | Invalid fee. | Please try increasing it slightly. |
3006 | Any transaction | Your keychain has so many utxos | Please consolidate your utxos. |
4005 | Any transfer/trade | Unable to load coin list. | Please try again later. |
6001 | Any trade | App update required. | Please get the latest version from your app store. |
6004 | Any transfer/trade | Unable to validate keychain. | Please update your app. |
6005 | Any transfer/trade | Previous transaction still processing. | Please wait for it to complete before making a new one. |
9999 | Anywhere | There seems to be an issue with the fullnode. | Please contact us at [email protected]. |