[Solved] Xmr withdraw issue

XMR outbound transaction stuck. Says processing [15] This is taking longer than expected. Please wait while your transaction is retried. Transaction was started yesterday. Any admin with info on how to fix?

I am tagging @elvis.p here for you. He can assist you with this struck transaction when he comes online.

While we are waiting for him to come online please provide the following:

1/ Transaction hash of the transfer
2/ Screenshot of the unshielding request

edit: If you do not feel comfortable sharing this information publically on the forum you may send a private message to @ support with the details.

Hi, your record went through. Please check again.
For the next time, you should DM to the @Support team, should not public your info.
Thank you!

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