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SOLVED - Missing usdc deposit

#1

Hi. I just deposited usdc into my wallet.

The deposit was listed as complete.

Now it is missing from my wallet and there is no record of the transaction.

1 Like
#2

Now I see that the deposit has failed.
image

Can you provide help? Thanks.

#3

@davoice321: we have processed for you, please check your wallet.

1 Like
#4

Thanks. I don’t see it. Which wallet is it in?

#5

Please wait for completion and check your wallet again. Thanks.

#6

It game through. Thank you!

2 Likes
#7

@davoice321: It’s my pleasure!

#8

My transactions on Mon were processed yesterday but they still don’t reflect on my wallet. I sent txt hashes but nothing happened.

#9

How do I send the message after typing? I can’t see the sent button hence I use this section.

#10

You can send the screenshot to @Peter, he will support, thank’s.

#11

My USDC deposit shows that it has failed, but the out of network source wallet says that it was completed. Can you please resolve this? I submitted my Tx ID number under the “Retry” tab, but it has been more than 24 hours.image @Peter @Ducky @phuong

#12

Hey @17Strife, please give me your tx hash from the external wallet which says completed.

#13

@Ducky, the transaction hash is as follows:
0xc7a982950e9daa94c770abf797e07043df901a194d3c8ad763b964e4f03aed51

I appreciate your assistance.

1 Like
#14

Thanks for providing your hash. we’re on it now. I will get back to let you know once it’s done.

1 Like
#15

Done @17Strife :grin: Please double check and confirm with me if your USDC arrived in your wallet.

#16

@Ducky You have resolved my issue! I really appreciate your help!

2 Likes
#17

You’re welcome :heart:
Wish you have enjoyable time with Incognito :wink:

#18
#19