[Solved] Contract failed -help please

I have attempted to move usdt polygon from crypto.com into incognito. It appears to be stuck on process number nine stating that the contract failed. Will it try again or what do I need to do? I’ve not had this issue before.

hello! Please send me the shield ID or the sreenshot!

#542 is the shield ID

Hi, just checked it, your shield has was retried. Please check again.
This problem can be caused by the polygon full node. So we sorry for this inconvenience. Thank you.

It is still showing that it is pending on step 9. I will check back in 30 minutes or so and see if it has processed. Thank you for your help.

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