[SOLVED] Can't Find My PRV

I’m new to Incognito.
Yesterday I tried to send some ETH to my Ledger wallet and it still hasn’t arrived.
Today I traded my ETH for PRV and now there is nothing there. Zero ETH and Zero PRV.
Can someone help?

What does the status on the trade say?

My ETH transfer has just come through so that’s sorted but the ETH to PRV says ‘There was an issue completing this transaction. Your funds have been refunded.’ But I don’t see the funds.

Did you reach out to @Support?