(Solved)After recent update all previous info is gone from wallet

I recently applied the Incognito app update to my android phone, and after launching app I go through steps to back up private keys, phrases, and master key, but none of my previous BTC, Monero, Quest, solved treasure chests, or transaction history appear. Has anybody else had this issue? Can anything be done?

Please go to Assets, then tap the top right corner to change Keychains. Your old info is in the relevant keychain(s) in Masterless.

Let me know if that works!

For more info, this walkthrough may be helpful:


Thanks Ning for your help on this. It worked and now see my previous values. I’ll definitely check out the new HD wallet tutorials. Peace.

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