[Solved] 10 XMR Disappeared of my wallet

I want to be refunded
I cleared cached balance i cleared my history and my funds are not here
I backuped the wallet i done everything

Unshield ID: #133804
XMR: Unshield Address
82eCDsdGZNkEnYwkpNeVpRMHkP43T8mZrdMXuoc7qiVihxWxsNKEKQp8wJTeVFgThvCzmx8VWgbB2ez23aUB2uWzEat67bb
My PRV address:
12seiYJieb6K2MN3haby8y4C36pCrnEwfGk1b77awuq9DR7J8J23jF5VRyxBf77cCLVstHA9aQnZcLkd8eQSd6a14qzSjQAdqGYtBeTeTLSxuaHZHJnka9DgL3aZw9jB5RfQhaTDVv33bEA4S8yf

@Support

Same here. I withdraw Prv rewards this morning. It success transaction, but cannot see in my wallet and neither in Prv balance when trying to swap, so it’s like disappeared. Please help @support

Hi @bingo, one of the components in our system encountered an incident that caused the delay. This was fixed and your unshielding went through already, please help check your balance. Sorry for this and thanks for your patience.

@simonexus we’ve DMed you for more information.

1 Like

:wave:t6: I ran into the same problem on iOS, but as soon as I downloaded the same keychain on android, everything helped))) @simonexus