Shard Stall help please

[Nehor]

I have tried the steps in
https://we.incognito.org/t/official-vnode-troubleshooting-guide/13719

Step 5b - Remove Problematic Shard

I am not sure how to use
./inc*
when I run the setup script?
Is this what I am doing wrong?

[Jared]

Hello @Nehor,

Is your node a pNode or vNode?

[Nehor]

It is the Vnode you helped me set up a couple days ago. Thanks again for that.

[Jared]

Use this bootstrap script instead. Everything will be automated.

Node Operator Bootstrapping Introduction & Guide

What is “Bootstrapping”? Bootstrapping is the process of adding a pre-synced blockchain from a trusted source to your node, allowing you to skip part or all of the blockchain syncing process. Why do I wanna Bootstrap? Re-syncing with the network can be a time-consuming/reward hurting, lengthy process. Bootstrapping allows node operators to quickly have their nodes back to latest sync status. The main reason to bootstrap your node is if you have just been slashed and want to get it back online a…

[Nehor]

Thanks

[Nehor]

@Jared

Use this bootstrap script instead. Everything will be automated.

Everything went good yesterday and it was syncing. Woke up this morning to
Shard 6 905560 5 hours ago (stalling)

Should I just run Bootstrap again or is there something else I should try?

[Jared]

When you bootstrapped shard 6 the block height should have been above this point. I can connect in and check for you if you’d like. Did you get a successful bootstrap?

Also, Make sure your Infura is setup and that you see requests on your Infura dashboard.