I unshielded BTC directly to an exchange (CashApp), and they are trying to force me to reverse the transaction and send the BTC back to the address it came from.
Their support team has been completely unresponsive for almost 3 weeks with my plea to release the funds, and they continue to say “our crypto team will email you eventually,” yet nothing happens. The only option available to me is to reverse the transaction.
Is this possible with Incognito?
Is there something I can do to receive these funds from a reversed unshield transaction?