(Solved) Recent unstaking due to offline status

[Nick_Riedel]

Was out of town for a weeks time and didn’t think to check my nodes status. Got back yesterday and saw it was offline, power cycled it and everything was in the green. However, now being unstaked due to slashing. Wish we got a notification in the app or something saying our node lost connection or offline. I have my node hardwired on a 400mb network and never had any issues til recently.

Assuming I can re-add my node to the network in the future but I don’t have the 1750. I was one of the first to buy a node when Incognito launched.

[Mike_Wagner]

Node Unstaking/Slashed? Read Me! (re-stake guide)

Node slashed? This guide will hopefully answer all of your questions and then some. The following are the most commonly asked questions via PM, email, and support inquiries. Q: My node was slashed. What does this mean? A: Refer to this post: Introducing Slashing V2 Q: My node was always online and in the app but is now slashed? A: Previously, Incognito did not require nodes to be online to generate rewards. Going forward nodes will be required to be both online and healthy. …

Introducing Slashing V2

Slashing is one of the most desired features of Incognito’s core protocol where it comes to help increase reliability and validity for the network. How does slashing help the network? The network will be able to detect inoperative and misbehaving validators and replace them with better validators. A node is called inoperative and gets slashed when it doesn’t contribute 50% of required votes in an epoch where “required votes” is defined as the average number of blocks produced in a particular sh…

How to use the Node monitor

The node monitor is officially live to prepare all validators for the upcoming slashing release. It’s integral for releasing the network because nodes must be healthy for the network to be stable. For more details, a node will be slashed (a.k.a swapping out of a shard committee at the end of epoch) in case the node does not contribute sufficient required votes on blocks committed in an epoch. The required votes are 50% currently. This is how to monitor your node and avoid slashing. 1. Access …

Official pNode Troubleshooting Guide

If you have not already done so, please update to the latest pNode firmware v1.0.9. The screenshots in this guide reference this new dashboard. It’s finally here! The official pNode troubleshooting guide. No longer do you have to search around the forum for answers to your questions. Use the Node Monitor to check for issues (monitor.incognito.org). When you see an issue come here to fix it. Step 1 - Access pNode Dashboard In order to work through these troubleshooting steps, you wil…

[Nick_Riedel]

@Support I have nodes info to be restaked since I believe it was slashed by mistake. I dont have the 1750 to restake.

QR Code:
Validator public key:

1QmuA1X2Y6ynS92PgJE312nvZoGDtWTwuSahkH2RzWaBaKnGgKvsEpoU3z8isQqt9vDb4HndafwkCWPdeqHV5WVm5CuA38vkwQzDLasUK12YGSqw1WcRDjNfPyAgZkmdBiXPkUUdYvzTgVwRQhaMc7dVhtwN4cwfYc6ta3BqXDddB7V5Jkz8j

Validator key: 1QWGa6EiC81wfxbWQ4KoBSny7varEghYMF3txjMfETd59miv9j

[Jared]

Hello @Nick_Riedel,

Unforentualy I am unable to scan that QR code. Please download a QR code scanning app and provide us with the QR code which should be in format ####-######.

[Mike_Wagner]

@jared His QR is 0514-353968

[Jared]

@Mike_Wagner Thanks. Got a new monitor and haven’t been able to scan one via the new monitor.

[Jared]

@Nick_Riedel,

I have added your pNode to the re-stake queue. Please note that the queue is based on a first-come, first-serve approach. There may be nodes ahead of yours marked for re-stake. Please be patient and ensure your node stays both online and healthy.

I’m going to mark this support ticket as (Solved). If you require further assistance please don’t hesitate to reach out to us. Thank you for being an Incognito Node operator.