In the post, we’d like to make an official announcement about changes of pNode policy as well as a plan for supporting node owners with node issues.
pNode policy changes
pNode is one of the most expensive products as it’s demanding too much resource for operation, customer support, etc that has been pulling us away from our focus - building a truly privacy blockchain. So we decided to:
Stop pNode production
Stop any support if somebody buys a pNode from another (you would take your own risk if you do so)
Stop supporting a pNode to go back to funded staking if it DID unstake. You can still stake using your own funds at any time. Let me give clarity to the decision, for every bulk of pNode sold, we prepared an amount of PRV as a rented funds. But once a pNode owner unstakes his/her node and restake with his/her own funds in order to take 100% earnings, it’s supposed that he/she did not need rented funds anymore so the funds would be moved and used for other purposes. Please note that the rented funds program was about to support a pNode owners in the initial setup, how can he/she demand another round of this sort of support if he/she could stake with his/her own funds and earn 100% rewards?
Plan for supporting node issues
As you may know, we’ve launched a Node monitor to help node owners understand how their nodes operate. So the next step is about to work together (both core devs and node owners) on issues if any.
Currently, there are two types of Incognito nodes, vNode and pNode.
It’s usually easier for us to figure out issues as node owners are likely technical people, fortunately, actions like accessing logs, restarting the node with the newest code, or even cleaning up data would be more familiar with these node owners. So just contact @Support if you have any issues.
We planned to support the above functions on Incognito app so that a pNode owner can send logs from his/her pNode to devs, restart the node with the newest code or reset data easily without requiring any technical knowledge. In some cases, it will also need to have a teamview session for further assistance.
Thanks for your support!