Node withdrawal

Hello @Support
I need help with node withdrawal, please picture attached.

Hello @Del,

Go into settings and click Clear Balance Cached. Please also send us your QR code (found on the bottom of the pNode).

Hi @Jared
Why do i need to send my QR code of my node?

pNode’s that are staked by Incognito funded stake are processed automatically by us on the backend. It appears this withdrawal has gotten stuck and will require us to look into it.

Hi @Jared
Pleas

e attached picture.

1 Like

@Del can you check withdraw reward again?

Mine is stuck now.

Can you please do this for my node? I’m having the same issue. I made a post about it earlier today with the screenshot and node QR. Thanks.

1 Like

Please open a support ticket and provide your QR code.

http://we.incognito.org/g/Support