help triggering unshield on eth vault manually

hi! one unshielding transaction i issued with the app never “propagated” to the eth vault, and i saw this as an oppotunity to learn more about how unshielding works under the hood.

is anyone from the team able to provide pointers as to how one could grab the burn receipt from the incognito sidechain and send it to the eth vault for settlement? to be clear, the burn operation was mined successfully on incognito, but for some reason the transaction on eth didn’t get mined, so I want to resend it manually.

– rareglottis


I have the same problem with a BTC transaction, still waiting since 15 days

Reach out to @ Support