Converting v1 coins to v2 not working

@Support Got two vnodes slashed and need to convert coins. However, when I try to convert it keeps failing. Plenty of PRV in the wallet. Any ideas?

Have you tried Clear Cached Balance and Clear History under More > Settings?

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Yes. No change. The transaction just fails after about 5 minutes.

Alright, I’ve escalated this to the devs.

hi @JG20, sorry for the late response. Please give us more info (like screen-shot and txID…)

@Sang Just sent the info via DM.