(Answered) Android app - no security prompt on resume

I have noticed since the new app was released a few months ago, that I can often resume the Incognito app on my Android phone without being prompted for biometrics or passcode. This could be 5 minutes or 12 hours.

On the previous app, if I left the app for any reason, i would be prompted with a security screen upon resume.

I think this is a security issue and should be addressed.

1 Like

Hello @brico84,

Sorry for this experience with our app. I have also noticed this issue. It has to do with the android app running in the background and not catching when the user is leaving the app. I have notified the devs and it is on their schedule to fix this. Hopefully we will see a fix for this in the next update. :slight_smile:

I noticed this as well, but found that if you simply close the app, it will reprompt for credentials. No need to fully terminate it from settings, just swipe it closed from the open programs when you are done.