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Instructions to contact Support
Here’s how to contact @Support on the forum in case you experience issues with one of your transactions, such as shielding, unshielding or trading.
1) Login to the forum
2) Tap your Avatar
3) Tap the mail-icon twice
4) …
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1
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August 20, 2020
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BEFORE YOU POST: User help quick guide
Welcome to the Users Help section!
You can find all kinds of info about the Incognito app here, from the wallet, to the DEX, to liquidity, and more. If you have a question about trading, shielding, sending, or using any …
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1
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June 2, 2020
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(Solved) Provide Eth stuck
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4
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November 28, 2021
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Why is my shielding address the same for ETH, DOGE, and ADA?
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7
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November 26, 2021
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Custom Tokens not Showing Price in the Wallet
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6
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November 25, 2021
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(Solved) Provide Withdraw Error
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3
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November 24, 2021
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(Solved) Withdrawal not showing up in wallet
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3
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November 24, 2021
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(Answered) Help, only received a fraction of BNB to USDT swap!
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28
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November 22, 2021
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(Solved) App Refusing to Load
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27
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November 22, 2021
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(Answered) Incscan not being up to date or accurate.
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2
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November 21, 2021
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The human side of us is what creates a beautiful community!
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4
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November 21, 2021
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(Solved) Withdraw from node not working
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8
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November 20, 2021
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Shielding BUSD-BD1 into Incognito Wallet
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4
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November 20, 2021
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Please help, I forgot to enter memo when sending BNB from incognito to binance.
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2
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November 19, 2021
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(Solved) Provide - Unknown error (API_ERROR(undefined))
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5
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November 17, 2021
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LiteCoin has not arrived
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6
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November 17, 2021
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(Solved) Withdraw provision pending for 1 week
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12
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November 16, 2021
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Can't send coin, error: "must be a integer number"
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12
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November 13, 2021
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Bitcoin deposit address reuse
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5
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November 10, 2021
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Error withdrawing provision
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9
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November 8, 2021
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It's been 4 days now, waiting withdrawal
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5
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November 2, 2021
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Need for Testnet1 PRV faucet or PRV itself
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3
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November 2, 2021
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(Solved) Node PRV Stake gone
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9
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November 2, 2021
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Need help! Newbie!
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2
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November 1, 2021
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(Solved) Unstaking delay in Eth?
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4
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October 29, 2021
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pNode slashed during earning
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16
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October 25, 2021
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pPress Token Liqudity amount?
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3
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October 24, 2021
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Unshield is too long
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2
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October 20, 2021
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Trading function
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4
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October 17, 2021
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pNodes getting slashed mid-earning.
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7
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October 15, 2021
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