App users   Help


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Instructions to contact Support

Here’s how to contact @Support on the forum in case you experience issues with one of your transactions, such as shielding, unshielding or trading. 1) Login to the forum 2) Tap your Avatar 3) Tap the mail-icon twice 4) …

1 August 20, 2020
BEFORE YOU POST: User help quick guide

Welcome to the Users Help section! You can find all kinds of info about the Incognito app here, from the wallet, to the DEX, to liquidity, and more. If you have a question about trading, shielding, sending, or using any …

1 June 2, 2020
Cannot Locate Funds After Wallet Reinstall 6 April 15, 2021
Transferring into Incognito 4 April 15, 2021
Sending tokens from a centralized exchange 3 April 15, 2021
Provide not fully paying me 2 April 14, 2021
Never received my BNB from Binance 5 April 14, 2021
transaction suck in processing [8] 15 April 14, 2021
transaction stuck in processing [1] 6 April 14, 2021
Money disappeared 4 April 13, 2021
Provide APY on different coins 3 April 11, 2021
USDC to HOLO TOKEN FEES!?? 6 April 10, 2021
Problems of providing an uneven liquidity 7 April 9, 2021
Rented staking 4 April 8, 2021
Mistakenly sent USDC to a USDT? 5 April 8, 2021
Zilliqua-Prv pool on pDex 12 April 7, 2021
[Solved]BTC Shielding ended with insufficient amount 10 April 6, 2021
How anonymous am I? 5 April 6, 2021
How pDEX exactly works? 6 April 2, 2021
Is pDEX fair? 20 March 31, 2021
Deleted 1 April 3, 2021
[Solved] BTC shielding will most likely be stuck 11 April 4, 2021
Xmr address book bug 2 April 4, 2021
How are shield minimums set? 2 April 4, 2021
[Solved] Pdex bug (loss of user funds after a trade) 33 April 1, 2021
Provide withdraws on weekends? (General best days/times to withdraw?) 7 March 29, 2021
How to use Incognito wallet 12 March 27, 2021
Newbie question screenshot 5 March 25, 2021
[Solved] Am I doing something wrong? 3 March 24, 2021
0(Zero) UTXOs bug 10 March 24, 2021