App users   Help


Topic Replies Activity
Instructions to contact Support

Here’s how to contact @Support on the forum in case you experience issues with one of your transactions, such as shielding, unshielding or trading. 1) Login to the forum 2) Tap your Avatar 3) Tap the mail-icon twice 4) …

1 August 20, 2020
BEFORE YOU POST: User help quick guide

Welcome to the Users Help section! You can find all kinds of info about the Incognito app here, from the wallet, to the DEX, to liquidity, and more. If you have a question about trading, shielding, sending, or using any …

1 June 2, 2020
(Solved) Sent BSC shitcoin to incognito, won’t let me withdraw now 4 September 21, 2021
(Solved) Btc not received 6 September 21, 2021
[Solved] Out of PRV to buy PRV 6 September 20, 2021
[Support Contacted] Withdraw from Provide taking more than 3 days 4 September 19, 2021
Send BNB BSC to Binance Wallet 3 September 17, 2021
[Solved] Beacon and Shard Stall 11 September 8, 2021
Taxes 3 February 10, 2021
Current minimum specs for a vNode 6 September 5, 2021
[Solved] unshielding USDT stuck, processing [11] out of gas 3 September 4, 2021
Problem with trading no prv 38 September 2, 2021
PAX Rebranding 4 August 31, 2021
[Solved] PRV withdrawal pending 3 August 31, 2021
Unshielding BTC pending 21 August 29, 2021
BTC Shielding not working!! HELP!! 4 August 27, 2021
Why can't we trade WBTC (ERC20) in pDex? 3 August 25, 2021
Deposit issues 2 August 24, 2021
Wallet won’t install/ not possible to send funds out 2 August 20, 2021
A minor bug in Convert function 2 August 19, 2021
Cheapest way to send coins elsewhere 6 August 17, 2021
App not updating 4 August 17, 2021
Processing transaction 2 August 15, 2021
Unable to trade my uniswap! 6 August 15, 2021
Unshield not successful and funds missing 4 August 13, 2021
How to get PRV? 2 August 10, 2021
0(Zero) UTXOs bug 11 August 10, 2021
[Resolved] Trade successful but Not completed 6 August 9, 2021
Resume button not showing up for shield 3 August 9, 2021
[Solved] Error: "Please top up enough PRV to cover the fee" 6 August 7, 2021