Users   Help


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Instructions to contact Support

Here’s how to contact @Support on the forum in case you experience issues with one of your transactions, such as shielding, unshielding or trading. 1) Login to the forum 2) Tap your Avatar 3) Tap the mail-icon twice 4) …

1 August 20, 2020
BEFORE YOU POST: User help quick guide

Welcome to the Users Help section! You can find all kinds of info about the Incognito app here, from the wallet, to the DEX, to liquidity, and more. If you have a question about trading, shielding, sending, or using any …

1 June 2, 2020
Transferring from Provide to new Master account 6 January 21, 2021
How to protect the incognito from pegasus spyware? 1 January 21, 2021
Trade stuck in limbo 7 January 21, 2021
Update 3 January 21, 2021
How to Check Deposits and Withdrawals in the Incognito App? 3 January 20, 2021
How to prove to a 3rd party a particular transaction with a custom privacy token is mine. 7 January 20, 2021
Trading PRV in p-dex 5 January 20, 2021
[solved] Unshield 14 January 19, 2021
How do I add liquidity 19 January 19, 2021
-6005 error 35 January 19, 2021
Oups Something went wrong ! Can't get master key! 2 January 18, 2021
Problem with trading no prv 29 January 18, 2021
Withdraw time for provide 3 January 16, 2021
Error "Can't not get master address" I 7 January 11, 2021
The wallet cannot run through a proxy? 4 January 11, 2021
Restored wallet does not show Send Transactions in history? 2 January 9, 2021
Question about Incognito calculator. 4 January 9, 2021
how do i trade on incognito? 2 January 9, 2021
Sending and receiving 6 January 9, 2021
Buy Hard Wallet Anonymously? 5 January 8, 2021
[Solved] Trouble buying pNodes 12 January 7, 2021
Interest compounding 3 January 7, 2021
What causes transactions to fail? 4 January 7, 2021
How to tell which network to use? 4 January 6, 2021
Dark mode is live! 9 January 5, 2021
(Solved) Need prv to buy prv using litecoin 4 January 5, 2021
Getting an error code -6004 while trading 7 January 5, 2021
OOF announcement 3 January 5, 2021