App users Help
| Topic | Replies | Activity |
|---|---|---|
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Instructions to contact Support
Here’s how to contact @Support on the forum in case you experience issues with one of your transactions, such as shielding, unshielding or trading. 1) Login to the forum 2) Tap your Avatar 3) Tap the mail-icon twice 4) … |
1 | August 20, 2020 |
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BEFORE YOU POST: User help quick guide
Welcome to the Users Help section! You can find all kinds of info about the Incognito app here, from the wallet, to the DEX, to liquidity, and more. If you have a question about trading, shielding, sending, or using any … |
1 | June 2, 2020 |
| (Solved) Sent BSC shitcoin to incognito, won’t let me withdraw now | 4 | September 21, 2021 |
| (Solved) Btc not received | 6 | September 21, 2021 |
| [Solved] Out of PRV to buy PRV | 6 | September 20, 2021 |
| [Support Contacted] Withdraw from Provide taking more than 3 days | 4 | September 19, 2021 |
| Send BNB BSC to Binance Wallet | 3 | September 17, 2021 |
| [Solved] Beacon and Shard Stall | 11 | September 8, 2021 |
| Taxes | 3 | February 10, 2021 |
| Current minimum specs for a vNode | 6 | September 5, 2021 |
| [Solved] unshielding USDT stuck, processing [11] out of gas | 3 | September 4, 2021 |
| Problem with trading no prv | 38 | September 2, 2021 |
| PAX Rebranding | 4 | August 31, 2021 |
| [Solved] PRV withdrawal pending | 3 | August 31, 2021 |
| Unshielding BTC pending | 21 | August 29, 2021 |
| BTC Shielding not working!! HELP!! | 4 | August 27, 2021 |
| Why can't we trade WBTC (ERC20) in pDex? | 3 | August 25, 2021 |
| Deposit issues | 2 | August 24, 2021 |
| Wallet won’t install/ not possible to send funds out | 2 | August 20, 2021 |
| A minor bug in Convert function | 2 | August 19, 2021 |
| Cheapest way to send coins elsewhere | 6 | August 17, 2021 |
| App not updating | 4 | August 17, 2021 |
| Processing transaction | 2 | August 15, 2021 |
| Unable to trade my uniswap! | 6 | August 15, 2021 |
| Unshield not successful and funds missing | 4 | August 13, 2021 |
| How to get PRV? | 2 | August 10, 2021 |
| 0(Zero) UTXOs bug | 11 | August 10, 2021 |
| [Resolved] Trade successful but Not completed | 6 | August 9, 2021 |
| Resume button not showing up for shield | 3 | August 9, 2021 |
| [Solved] Error: "Please top up enough PRV to cover the fee" | 6 | August 7, 2021 |