App users   Help


Topic Replies Activity
Instructions to contact Support

Here’s how to contact @Support on the forum in case you experience issues with one of your transactions, such as shielding, unshielding or trading. 1) Login to the forum 2) Tap your Avatar 3) Tap the mail-icon twice 4) …

1 August 20, 2020
BEFORE YOU POST: User help quick guide

Welcome to the Users Help section! You can find all kinds of info about the Incognito app here, from the wallet, to the DEX, to liquidity, and more. If you have a question about trading, shielding, sending, or using any …

1 June 2, 2020
(Solved) Provide Eth stuck 4 November 28, 2021
Why is my shielding address the same for ETH, DOGE, and ADA? 7 November 26, 2021
Custom Tokens not Showing Price in the Wallet 6 November 25, 2021
(Solved) Provide Withdraw Error 3 November 24, 2021
(Solved) Withdrawal not showing up in wallet 3 November 24, 2021
(Answered) Help, only received a fraction of BNB to USDT swap! 28 November 22, 2021
(Solved) App Refusing to Load 27 November 22, 2021
(Answered) Incscan not being up to date or accurate. 2 November 21, 2021
The human side of us is what creates a beautiful community! 4 November 21, 2021
(Solved) Withdraw from node not working 8 November 20, 2021
Shielding BUSD-BD1 into Incognito Wallet 4 November 20, 2021
Please help, I forgot to enter memo when sending BNB from incognito to binance. 2 November 19, 2021
(Solved) Provide - Unknown error (API_ERROR(undefined)) 5 November 17, 2021
LiteCoin has not arrived 6 November 17, 2021
(Solved) Withdraw provision pending for 1 week 12 November 16, 2021
Can't send coin, error: "must be a integer number" 12 November 13, 2021
Bitcoin deposit address reuse 5 November 10, 2021
Error withdrawing provision 9 November 8, 2021
It's been 4 days now, waiting withdrawal 5 November 2, 2021
Need for Testnet1 PRV faucet or PRV itself 3 November 2, 2021
(Solved) Node PRV Stake gone 9 November 2, 2021
Need help! Newbie! 2 November 1, 2021
(Solved) Unstaking delay in Eth? 4 October 29, 2021
pNode slashed during earning 16 October 25, 2021
pPress Token Liqudity amount? 3 October 24, 2021
Unshield is too long 2 October 20, 2021
Trading function 4 October 17, 2021
pNodes getting slashed mid-earning. 7 October 15, 2021