App users   Help


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BEFORE YOU POST: User help quick guide

Welcome to the Users Help section! You can find all kinds of info about the Incognito app here, from the wallet, to the DEX, to liquidity, and more. If you have a question about trading, shielding, sending, or using any …

1 June 2, 2020
XMR stuck pending 1 September 26, 2022
How to convert old coins to new wallet 6 August 24, 2022
Ledger hardware wallet support? 42 August 9, 2022
Limit sale question 4 August 8, 2022
Swapping usdt for eth 3 August 4, 2022
Good amplifier value for stable coins pool? 8 August 1, 2022
Open order 0% filled 4 July 28, 2022
Question about Unified DAI 3 July 26, 2022
Mister Mind requests his XMR pools to be approved for putting limit orders. 4 July 26, 2022
(Solved) Problem with Provide WIthdrawl 7 July 25, 2022
Two shielding transactions stuck. Says 'Waiting to receive gas fees' 5 July 23, 2022
[Solved] Trading BC to XMR times out on shielding 3 July 23, 2022
(Answered) Why the minimum of shield and unshield for BTC is so high? 7 July 16, 2022
Error "tokenID not supported by the v4 Portal" - incognito cli 7 July 8, 2022
(Solved) Help ver 5.5.0 importing 19 July 7, 2022
[Solved] Swap vanished 6 July 3, 2022
[Solved] Faucet not working 3 July 3, 2022
Swapping polygon to Ethereum 4 June 25, 2022
[Solved] Contract failed -help please 5 June 24, 2022
Where can I find XMR payment proof (Tx key)? 12 June 5, 2022
(Solved) Earn withdraw reward error 3 May 14, 2022
Questions from a first time user 11 May 6, 2022
Shielding fees for non-ERC20 tokens 5 May 5, 2022
CRV DAO Token 2 April 26, 2022
(Solved) Urgent, Please Help, My Money Is Missing 7 April 26, 2022
(Solved) Can anyone help with a recovery? 12 April 25, 2022
Question about unlocking of PRV held in 6/12mth lock-up terms with up to 40.00% APR 2 April 17, 2022
Please don't fix this error LOL 8 April 16, 2022
(Answered) Incscan not being up to date or accurate. 7 April 6, 2022