Instructions to contact Support
Here’s how to contact @Support on the forum in case you experience issues with one of your transactions, such as shielding, unshielding or trading.
1) Login to the forum
2) Tap your Avatar
3) Tap the mail-icon twice
4) …
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May 9, 2022
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BEFORE YOU POST: User help quick guide
Welcome to the Users Help section!
You can find all kinds of info about the Incognito app here, from the wallet, to the DEX, to liquidity, and more. If you have a question about trading, shielding, sending, or using any …
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1
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June 2, 2020
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(Solved) Earn withdraw reward error
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3
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May 14, 2022
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Questions from a first time user
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11
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May 6, 2022
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Shielding fees for non-ERC20 tokens
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5
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May 5, 2022
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CRV DAO Token
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2
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April 26, 2022
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(Solved) Urgent, Please Help, My Money Is Missing
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7
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April 26, 2022
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(Solved) Can anyone help with a recovery?
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12
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April 25, 2022
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Question about unlocking of PRV held in 6/12mth lock-up terms with up to 40.00% APR
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2
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April 17, 2022
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Please don't fix this error LOL
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8
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April 16, 2022
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Ledger hardware wallet support?
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21
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April 8, 2022
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(Answered) Incscan not being up to date or accurate.
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7
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April 6, 2022
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Do we have a way to export CSV's?
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6
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April 6, 2022
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Sending Polygon MATIC to Another Wallet
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6
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March 31, 2022
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(Solved) Remove pool balance taking too long
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3
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March 28, 2022
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(Answered) Provision withdrawal stuck
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6
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March 16, 2022
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(Answered) Pnode dying
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5
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March 8, 2022
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(Solved) XMR withdraw
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3
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March 8, 2022
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(Resolved) No nodes load in the app
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23
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March 8, 2022
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Understanding Liquidity Pool Balancing, Arbitrage, Impermanent Loss
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3
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March 3, 2022
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What is the BurntAmount value?
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4
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March 2, 2022
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How can I get the pairID and pairHash values for incognito-cli?
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4
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February 24, 2022
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(Resolved) Explorer data feed error
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4
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February 22, 2022
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Export feature in app
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6
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February 22, 2022
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(Answered) BTC shielding address doesn't expire?
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2
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February 20, 2022
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Percentages shown in Markets section
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2
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February 18, 2022
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Error "tokenID not supported by the v4 Portal" - incognito cli
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5
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February 17, 2022
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iOS app keeps crashing
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13
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February 3, 2022
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(Solved) Help XMR Transaction went throu 30mins after shielding address expired
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4
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January 20, 2022
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I can't sell my incognito token
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9
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January 19, 2022
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